Benefits Administration
- Claims intake, eligibility determination and award management
- Medical review workflows with provider submissions and assessments
- Life certificate processing, mortality handling and overpayment recovery
- Configurable benefit rules, entitlement calculations and correspondence
Cut claim processing time while keeping every determination defensible.
See it in a demo Employer & Contributions (C3)
- Employer registration, verification and lifecycle management
- Wage return filing, validation and bulk filing support
- Contribution calculation, payment tracking and reconciliation
- Invoices, arrears, voluntary and self-employed contributor workflows
Raise collection rates with accurate balances and fewer manual exceptions.
See it in a demo Compliance & Enforcement
- Violation detection on configurable rules and thresholds
- Case management from detection through resolution
- Penalty assessment, payment and appeals workflow
- Enforcement actions, risk scoring and full audit trail
Prioritise the cases that matter with risk scoring and a complete trail.
See it in a demo Legal & Referrals
- Judicial lifecycle management for legal cases
- Referral tracking across departments and external counsel
- Hearing scheduling, document bundles and judgments
- Recovery coordination with role-based approval workflows
Coordinate internal teams and external counsel without spreadsheets.
See it in a demo Omnichannel Communications
- Template management with versioning and approvals
- Business-event-driven triggers and recipient preference resolution
- Channel fallbacks, delivery tracking, retries and full history
- Provider-agnostic architecture with plug-in adapters
Reach every claimant and employer on the channel they actually use.
See it in a demo Audit & Internal Controls
- Risk-based audit planning and scheduling
- Automated findings and evidence management
- Fraud and anomaly detection
- Internal control testing, reporting and immutable audit trails
Walk into any audit with evidence already assembled.
See it in a demo Enterprise Identity & Organization
- Role-based access control and staff assignments
- Multi-department and multi-location configuration
- Organization hierarchy and delegation rules
- Secure authentication, session management and maker-checker approvals
Give every officer exactly the access their mandate requires.
See it in a demo Platform & Integration
- API-first architecture with RESTful standards
- Satellite module support and cross-system interoperability
- Workflow engine with visual state management
- Configurable business rules, settings and secure cloud hosting
Extend and interoperate without rebuilding the core.
See it in a demo 